Terms & Conditions
Welcome to Al Sahel Travel LTD website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘we’ or ‘us’ refers to Al Sahel Travel LTD. The term ‘you’ refers to the user or viewer of our website.
By booking with us, you agree to the following terms and conditions:
BOOKING:
Passengers must make sure that the name/s you provide for all passengers match exactly the details shown on each passenger’s passports.
it is your responsibility as passenger/s to ensure that you are in possession of a valid Passport and that you understand and comply with all passport requirements of the countries you are planning to visit.
Your Passport must also be legible and intact and must also show a validity of at least six months after your return date.
Changes might not be allowed after the tickets are provided and alterations may incur additional charges.
These booking terms and conditions cover all bookings made with Al Sahel Travel LTD and they vary depending on whether you make a booking with us for a package holiday or accommodation only or other separate travel components, (“Individual Components”)
Deposit, Payment and Cancellations
Policy for Package holidays
– You can choose to pay 50% deposit of the total price at the time of booking, or pay the full amount.
-The balance must be paid 45 days in advance of travel.
-Should we be unable to collect a payment in full from you on the date on which it is due, we will also contact you to enable you to make payment. Should we be unable to contact you or to collect payment in full within a reasonable timeframe, we reserve the right to cancel the booking made on your behalf.
– If you cancel your booking more than 30 days before the departure date, you will lose the deposit you have paid. (50% of your holiday price)
– If you cancel your booking less than 15 days before the departure date, or if you do not show up, you will not receive any refund.
Policy for Accommodation only or other separate travel components
- Some Bookings can’t be cancelled for free, while others can only be cancelled for free before a deadline.
- If you book a non- refundable room you will not be able to cancel nor amend your booking and no refund will be available. Deposit payment options are not available on bookings which include non- refundable rooms. Full payment is required at the time of the booking.
- However, if it offers free cancellation, you will be able to cancel it for free, as long as you do it in time.
INSURANCE:
We firmly suggest that you take out sufficient travel insurance in order to cover you and your party as many of the principals or suppliers require you to do so as a condition of booking with them. Certain destinations have made taking out a travel Insurance compulsory; hence we would suggest you to check with the relevant embassy or the Foreign and Commonwealth Office
No Show
A ‘No-Show occurs when you fail to turn up on the day of departure for your flight or at your hotel on the booked arrival date and where you have not cancelled your flight/hotel /train or other reservation in advance of the departure date.
Any such cancellation would need to have been received by us via email. Please note that, in relation to flights, a ‘No-Show for a flight may result in your ticket being cancelled by the airline and therefore may not berefundable. Any un-cancelled, non-arrival at a hotel will be treated as a ‘No-Show
Changes to Terms and Conditions
We reserve the right to change or update the Terms and Conditions relating to use of the Site from time to time without prior notice to you. The current
version of the Terms and Conditions will be displayed within the Site from the date on which any changes come into effect. Continued use of the Site
following any changes to the Terms and Conditions shall constitute your acceptance of such changes
Jurisdiction
This agreement shall be construed in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to deal with any disputes arising between you and us or our suppliers.
By booking with us, you acknowledge that you have read, understood, and accepted these terms and conditions. Thank you for choosing us for your travel needs. We hope you enjoy your Holidays.
Al Sahel Travel Ltd is a limited company registered in England and Wales.
Registered address: 49 Butteridges Close, Dagenham, RM9 6YD.
Registered number: 13910006